Safety Guidelines
Please review these best practices before offering or receiving help.
Coordinate in Public Places
When meeting a neighbor for the first time to exchange items or offer transport, arrange to meet in public, well-lit spaces (such as nearby markets, parks, or shops).
Guard Personal Information
Never share sensitive credential details such as credit card pin codes, home security passkeys, or bank logins. Utilize the in-app chat instead of sharing personal phone numbers immediately.
Verify Neighbor Badges
Review rating counts and peer verification reviews directly on the user's profile card before arranging offline visits.
Report Suspicious Activities
If you witness fake request claims, harassment, or abusive behaviors, reach out immediately to the admin via the Contact Support link.